Refund Policy
refund
Our policy lasts for 30 days. If more than 30 days have passed since your purchase, unfortunately we cannot offer a refund or exchange.
To be eligible for return, your item must be unused and in the condition in which you received it. It must also be in its original packaging.
The return of certain types of goods is not allowed. Thus, perishable goods, such as food, flowers, newspapers or magazines, cannot be returned. Likewise, we do not accept intimate or sanitary products, hazardous materials or substances, or flammable liquids or gases.
Other items that are not allowed to be returned :
* Gift cards
To complete your return, we require a receipt or proof of purchase.
Do not return your purchase to the manufacturer.
In some cases, only partial refunds are granted: (if applicable)
* Books showing obvious signs of use
* CDs, DVDs, VHS tapes, software, video games, audio cassettes or vinyl records that have been opened.
* Any item that is not in its original condition, that is damaged or that is missing parts for a reason not due to an error on our part.
* Any item returned more than 30 days after delivery
Refunds (if applicable)
Once your return has been received and inspected, we will send you an email to let you know that we have received the returned item. We will also let you know if your refund is approved or refused.
If approved, your refund will then be processed and your credit card or original payment method will be credited automatically within a few days.
Delayed or missing refunds (if applicable)
If you haven't received a refund yet, double-check your bank account first.
Then contact your credit card company, as it may take a little time for your refund to be officially posted.
Then contact your bank. The posting of a refund is often preceded by a processing time.
If you have completed all these steps and you still have not received your refund, contact us at the following address:info@chri-chardeg.com
Sale or promotional items (if applicable)
Only normal priced items are refundable. Unfortunately, sale or promotional items are not.
Exchanges (if applicable)
We only replace items that are initially defective or damaged. If you need to replace yours with the same item, send us an e-mail toinfo@chri-chardeg.com and send your article to N Rademacher Detroit michigan 48209 USA
Gift
If the item was marked as a gift at the time of purchase and if it was shipped directly to you, you will receive a gift credit with a value equivalent to that of the returned item. Once the returned item has been received, a gift voucher will be sent to you by post.
If the item was not marked as a gift at the time of purchase, or if the person who sent the gift had the order sent to you in order to give it to you later, we will send the refund to them and they will therefore know that you have returned their gift.
Shipping
To return your product, you must send it to the following postal address: N Rademacher michigan 48209 USA
The shipping costs related to the return of your item are at your expense. They are not refundable. If you receive a refund, the shipping cost of the return will be deducted.
Depending on where you live, the time it takes to receive your exchanged product may vary.
If you are shipping an item with a value of more than $75, we recommend that you use a shipping tracking service or have your shipment insured. We do not guarantee that we will receive the item
Our policy lasts for 30 days. If more than 30 days have passed since your purchase, unfortunately we cannot offer a refund or exchange.
To be eligible for return, your item must be unused and in the condition in which you received it. It must also be in its original packaging.
The return of certain types of goods is not allowed. Thus, perishable goods, such as food, flowers, newspapers or magazines, cannot be returned. Likewise, we do not accept intimate or sanitary products, hazardous materials or substances, or flammable liquids or gases.
Other items that are not allowed to be returned :
* Gift cards
To complete your return, we require a receipt or proof of purchase.
Do not return your purchase to the manufacturer.
In some cases, only partial refunds are granted: (if applicable)
* Books showing obvious signs of use
* CDs, DVDs, VHS tapes, software, video games, audio cassettes or vinyl records that have been opened.
* Any item that is not in its original condition, that is damaged or that is missing parts for a reason not due to an error on our part.
* Any item returned more than 30 days after delivery
Refunds (if applicable)
Once your return has been received and inspected, we will send you an email to let you know that we have received the returned item. We will also let you know if your refund is approved or refused.
If approved, your refund will then be processed and your credit card or original payment method will be credited automatically within a few days.
Delayed or missing refunds (if applicable)
If you haven't received a refund yet, double-check your bank account first.
Then contact your credit card company, as it may take a little time for your refund to be officially posted.
Then contact your bank. The posting of a refund is often preceded by a processing time.
If you have completed all these steps and you still have not received your refund, contact us at the following address:info@chri-chardeg.com
Sale or promotional items (if applicable)
Only normal priced items are refundable. Unfortunately, sale or promotional items are not.
Exchanges (if applicable)
We only replace items that are initially defective or damaged. If you need to replace yours with the same item, send us an e-mail toinfo@chri-chardeg.com and send your article to N Rademacher Detroit michigan 48209 USA
Gift
If the item was marked as a gift at the time of purchase and if it was shipped directly to you, you will receive a gift credit with a value equivalent to that of the returned item. Once the returned item has been received, a gift voucher will be sent to you by post.
If the item was not marked as a gift at the time of purchase, or if the person who sent the gift had the order sent to you in order to give it to you later, we will send the refund to them and they will therefore know that you have returned their gift.
Shipping
To return your product, you must send it to the following postal address: N Rademacher michigan 48209 USA
The shipping costs related to the return of your item are at your expense. They are not refundable. If you receive a refund, the shipping cost of the return will be deducted.
Depending on where you live, the time it takes to receive your exchanged product may vary.
If you are shipping an item with a value of more than $75, we recommend that you use a shipping tracking service or have your shipment insured. We do not guarantee that we will receive the item
